Shipping policy

Moderno Luxe Shipping Policy

We offer reliable tracked shipping on all ModernoLuxe orders. Once your order ships, you’ll receive tracking information so you can follow your delivery every step of the way.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Shipping Destinations

We currently ship to addresses within the United States only.

Shipping Rates & Delivery Times

For informaon about returns, exchanges, and eligibility, please see our  Return & Refund Policy.

Order	Shipping Cost	Delivery Time
First order	Free	5–10 business days
Orders over $150	Free	5–10 business days
Orders under $150	$6.99 flat rate	5–10 business days

Please note that delivery times are estimates and may vary depending on your location and product availability. While we strive to deliver within the estimated timeframe, occasional delays may occur due to high demand or carrier delays outside our control.

Tracking Your Order

Once your order ships, you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

If you have not received your tracking information within 3 business days of placing your order, please contact us at hello@modernoluxe.com.

Lost or Stolen Packages

ModernoLuxe is not responsible for lost or stolen packages once the carrier has confirmed delivery to the address provided at checkout. If your package is lost in transit, please contact us at hello@modernoluxe.com and we will do our best to assist you.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. ModernoLuxe is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at hello@modernoluxe.com. We will do our best to make changes before your order is processed, but we cannot guarantee modifications once an order has been submitted.

Order Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to high order volumes, carrier delays, or weather conditions. ModernoLuxe is not responsible for shipping delays once the order has been handed to the carrier.

Contact Us

For any shipping related questions, please contact us at hello@modernoluxe.com. We aim to respond within 24 hours on business days.